Privacy Policy

Introduction

Prowen Technologies India P Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy is governed by the provisions of the Information Technology Act, 2000 and the applicable Rules thereunder.

Information We Collect

- Personal Data: Name, phone number, email, and message content.

- Usage Data: Technical logs related to access times, IP address, and API usage.

How We Use Information

- To provide WhatsApp-based messaging services

- To personalize user experience

- To comply with applicable laws and regulations

Sharing of Information

We do not sell or rent your data. Information may be shared with trusted service providers under confidentiality and only as needed to deliver our Service.

Cookies and Tracking

We use cookies to enhance your browsing experience. By continuing to use our site, you agree to our use of cookies.

You can modify your cookie preferences via your browser settings.

Security

We employ industry-standard measures to protect your data, but cannot guarantee absolute security.

Your Rights

You may contact us to access, update, or request deletion of your data where applicable under law.

Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy.

External Links

Our platform may link to external services. We are not responsible for their privacy practices.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children.

Contact

If you have any questions or requests regarding this policy:

Email: info@prowentech.com

Address: 28B Kanji Managar Extension, Vilankurichi, Coimbatore, Tamil Nadu, India 641035

Compliance Note:
These Terms & Conditions and Privacy Policy are designed to be compliant with the Information Technology Act, 2000 and its associated rules.
They are suitable for operations involving WhatsApp marketing, CRM, and cloud-based communication tools within India.
They address key legal bases including liability, consent, and data handling and will require only minor updates upon the full enforcement of the Digital Personal Data Protection (DPDP) Act, 2023.